1. What types of pets do you cater to?
We cater to a wide variety of pets, including dogs, cats, birds, reptiles, fish, and small animals like rabbits, hamsters, and guinea pigs.
2. Do you sell live animals?
Yes, we offer a selection of healthy, well-cared-for live animals, including small mammals, reptiles, birds, and fish. Our staff is happy to provide care information to help you create the perfect home for your new pet.
3. What kind of pet food do you carry?
We stock a wide range of pet food, from premium and specialized diets to budget-friendly options. Whether your pet needs grain-free, high-protein, or breed-specific food, we’ve got you covered.
4. Do you offer pet grooming services?
Yes, we provide professional grooming services for dogs and cats, including bathing, haircuts, nail trimming, and more. Please contact us to schedule an appointment.
5. Can I bring my pet to the store?
Absolutely! We’re a pet-friendly store, and we encourage you to bring your pet along for a fun shopping experience. Please ensure your pet is on a leash or in a carrier for everyone’s safety.
6. Do you offer delivery or online shopping?
Yes, we offer online shopping and delivery services for your convenience. You can browse our products and place an order through our website.
7. What is your return policy?
We accept returns of unopened and unused products within 14 days of purchase with a valid receipt. Live animals and opened products are non-refundable, but we’re happy to work with you to resolve any issues.
8. Do you offer a loyalty program?
Yes! Join our loyalty program to earn points on every purchase. Points can be redeemed for discounts on future visits. Ask our staff for more details and sign up today!
9. How do I know which products are best for my pet?
Our knowledgeable team is always available to help you choose the best products for your pet’s specific needs. Feel free to ask for recommendations or guidance on anything from food to toys and accessories.
10. Do you host pet adoption events?
Yes, we partner with local animal shelters and rescue organizations to host regular adoption events. Follow us on social media or check our website for updates on upcoming events.
11. What precautions do you take to ensure the health of your animals?
We prioritize the health and well-being of our animals by providing clean, safe habitats, proper nutrition, and regular health checks. Our staff is trained to recognize signs of illness and provide immediate care if needed.
12. Do you offer discounts for bulk purchases or breeders?
Yes, we offer discounts for bulk purchases and registered breeders. Please speak to our staff to learn more about our discount programs.